Connect WhatsApp
Use a supported Meta onboarding flow to connect your business number. Existing WhatsApp Business App coexistence is subject to availability, support and eligibility; a dedicated number may use WhatsApp Cloud API.
Add or import contacts
Manage contacts in CloudSend or prepare an Excel/CSV audience. Review and validate phone numbers, map available fields, and make sure you are permitted to message the people included.
Choose an approved template
Select an eligible approved WhatsApp template for a campaign and provide required personalization values. Template approval and availability are controlled by Meta.
Create and send your campaign
Review the recipient preview, create the campaign and send now or schedule it. Campaigns are designed for multiple customers; queued work can be paused, resumed or cancelled.
Track results
Follow queued, sent, delivered, read, failed and cancelled recipient outcomes. Delivery and read updates rely on WhatsApp webhooks and do not guarantee that every message reaches or is read by its recipient.